banking
More Than a Typo
More Than a Typo: When Customer Service Becomes a Matter of Dignity
A misspelled cashier’s check wasn’t the real issue. In this personal column, Katina Rankin reflects on disability, customer service, and why dignity should never depend on ‘who’ is standing at the counter.
FICO vs. VantageScore: Why Your Credit Score May Look Different
By Brent Rankin | Cheating Debt Many people are surprised when they check their credit score on an app and see a number that looks different from what a lender sees. One reason for this is that there isn’t just one credit score. The two most common scoring models are FICO and VantageScore. Both use…